Testimonials

REVIEWS FROM RESIDENTS AND RELATIVES

Thank you for all my birthday celebrations, especially for the delicious home made cake. Its 'just the icing on the cake' being at Bay Court!
Resident March 2026

Thank you very much for your kind message. It has been very comforting to us to know that Bay Court staff were so fond of Dad and we will naturally be keeping in touch with you all. I live a long way off so will not be a frequent visitor but I would love to drop by when I am close by and say hello to everyone, especially the ladies in the lounge with whom we passed so much time over the last few months!
The family will continue to enjoy coffee afternoons with you all.
Thank you to you all for looking after Dad so well.
Son of Resident 2026

I really want to thank you and your incredible team for all the excellent care and warm love that you have given to both my mum and dad. We are extremely grateful to you all.
Daughter of Residents 2026

 We just want to say a special thank you for your contribution to the development of the Registered Managers online resource.  Your willingness to be filmed and contribute towards the development of the resource has made such a difference to other registered managers who will complete the programme.  Your insights from a care provider perspective on the value of the resource in terms of development of new skills around Practice Supervision for other Registered Managers were valued by us at Skills for Care and also at the University of Exeter.  Praise for the resource and all involved in its development has come directly from the Chief Nurse for Adult Social Care, Deborah Sturdy.  Feedback from the NMC was also positive and they were grateful to all who contributed to the development of the resource.

Skills for Care Feb 2026

 Mum had a very happy 14 months at Bay Court and enjoyed the activities and outings to the seafront and cafes.  

All the family would like to thank the staff for their kindness particularly over the last few weeks.   Mum was cared for very well and we as a family felt supported too by all your staff.  Her passing was peaceful for which we were all grateful.  Daughter of Resident July 2025

Many thanks again for everything you did for us - so much appreciated and we would not hesitate in recommending you as a very special Nursing Home for anybody requiring outstanding care.
Daughter of Resident July 2025

Truly, thank you for all that you and the team did - knowing that he was safe and comfortable during those last few months of his life was so important - it meant we didn’t have to worry and were free to carry on living our lives while still coming down to see him, something he was adamant that we continued doing. It was such a relief knowing he was being cared for in a place that cared about him and kept him company in a way that we couldn’t.

You guys look after people at one of the most vulnerable stages of life, and I’m sure you don’t always get the recognition you deserve for doing such important work. So, I just wanted to make sure I properly thanked you for everything you did for him, and the work you do for everyone else who relies on you as much as we did. It’s incredible, important work, and me and my family (and my Grandad, I’m sure) are so grateful.

So thank you and every member of the team, from the cooks to the cleaners
Grand Daughter of Resident Nov 2024

We are so grateful that we found you at Bay Court. Thank you for the great care you and your lovely team took of Mum during her respite stay with you at Bay Court. Mum is already looking forward to another stay with you!
Residents Family Jan 2026

I visited today and thought how good they look, newly washed hair, nicely dressed and sitting in a lovely tidy room watching TV. When they came to Bay Court  quite poorly and look how well they are now. This is all down to the care and love they have received from everyone in the home, laundry, cleaning, kitchen, nursing, caring , activities, maintenance and the gardening. It is a whole team effort and it works . Please pass on my thanks to all your staff because each person has played a part in their well being
Spouse of Resident July 2024

It was someone from a residential care home in Exmouth who suggested Bay Court to me when they confirmed they couldn't meet the care needs.  I think he had worked with Tracey or Vicky previously so knew there was a strong team in place.  I had rung around at least 4 or 5 homes by that stage.
There is a real lack of nursing homes in the area, despite a huge number of new shiny residential homes popping up constantly.  But from a relatives' point of view, when your family member is very poorly and you desperately want them to spend whatever time they have left in a home setting rather than hospital, somewhere like Bay Court is exactly what is needed.  He really needed some familiar faces and continuity of care, which was lacking in hospital.  We also wanted as a family to be able to spend some time with them.
Once again, thank you to you and your team from all of us.
Daughter of Resident Jan 2024

I am so sorry for not thanking you properly and telling you just how delighted we are with this memoire.  Every one of the photos brings back happy memories of things we did together, or conversations we had.   You certainly have a gift for telling residents  Bay Court story in pictures.   We really can’t thank you enough!
Friend of Resident Dec 2024

My mother was in Bay Court for her last few weeks of life. The staff were caring and thoughtful and treated her with wonderful care and respect. They made us as a family feel welcome and informed us of any changes they felt would need our attention for our mother. Her room was welcoming and light. We were so happy for her to be in a place where we knew that she felt cared for. We cannot recommend Bay Court highly enough.
Son of Resident May 2022

This student nursing placement at Bay Court has exceeded all my expectations of working out of a hospital and in a Nursing Home. I have gained confidence in working with the residents and working as part of a team. Most of all I have enjoyed getting to know all the residents and team at Bay Court putting my practical skills to good use. I would like to return if this is possible later in my course. 
Nursing Degree Student from University of Exeter Feb 2026